Privacy Policy
Updated April 09, 2025
This Privacy Policy will help you better understand how we collect, use, and share your personal information. If you visit www.elligence.ai (the “Site”) or contact us, we generally use your personal information to provide you with the content you requested.
We may update or modify this Privacy Policy at any time, by posting the updated version.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you submit a form through the Site or send us an email, we may collect certain information from you, including your first and last name, email address, job title, and other similar business information. We refer to this information as “Identifiable Data.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Identifiable Data.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Identifiable Data that you provide us:
- to provide you use of, and to improve, the demo of our solution;
- to communicate with you (for example, when we answer a question or comment you sent us);
- to conduct market research (for example, to improve our products and services); and
- when in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.
We use the Device Information that we collect:
- to improve your use of, and to optimize, the Site (for example, by generating analytics about how our visitors browse and interact with the Site, and to assess the success of our marketing and advertising campaigns); and
- to personalize your experience using the Site.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with a third party to help us use your Personal Information, as described above.
We use Hubspot to host the Site and to manage prospects and visitor contacts, to communicate with you, and to plan and execute marketing activities in line with your interests. The provider is HUBSPOT INC., 25 Street, Cambridge, MA 02141 USA. You can read more about how Hubspot uses your Personal Information here: https://legal.hubspot.com/privacy-policy. Data transmission to the USA is based on the EU Standard Contractual Clauses.
Finally, we may also share your Personal Information to comply with applicable laws and regulations or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter the Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS OVER YOUR INFORMATION
If you are a European resident, you have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to pursue our legitimate business interests listed above. We only process Personal Information for these legitimate interests after considering the potential risks to your privacy. We may also process your Personal Information where you have provided your consent, in particular where we are required by law to ask for your consent in the context of some of our marketing activities. At any time, you have a right to withdraw your consent by changing your communication choices, opting out of our communications, or contacting us.
If you are not happy with our response to a request, you can contact us to resolve the issue. You also have the right to contact your local data protection or privacy authority at any time.
WHERE WE SEND YOUR INFORMATION
We may send your Personal Information outside of your state, province, or country, including to the United States. This data may be subject to the laws of the countries where we send it. When we send your information across borders, we take steps to protect your information, and we try to only send your information to countries that have strong data protection laws.
TRANSFER OUTSIDE OF EUROPE, THE UK AND SWITZERLAND
If you are in Europe, the UK, or Switzerland, when we send your Personal Information outside of Europe, we do so in accordance with European law, as reflected above.
HOW WE PROTECT YOUR INFORMATION
The security of your Personal Information is important to us. We take appropriate contractual, administrative, technical, and organizational measures to ensure a level of security appropriate to the risk. The technical measures include encryption technologies. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line. If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
Nevertheless, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
HOW TO CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@elligence.ai.